What is online therapy?

Put simply, online therapy is the delivery of psychological therapy over the internet.  The trouble is that today the term “online therapy” is a much generalised one, used to describe a number of different options when it comes to the delivery of therapy.

Online therapy may also be referred to as cyber-therapy, e-therapy, distance therapy, teletherapy, cyber-counselling or e-counselling and it can be delivered through a number of different channels from email, text message and online chat, to internet phone calls or video calls.

Whilst the modern approach to online therapy seems a fairly recent development in mental health, its roots go all the way back to the dawn of the internet.  In fact, one of the first demonstrations of the Internet was a simulated psychotherapy session between computers at Stanford and UCLA during the International Conference on Computer Communication in October 1972.

Since this early fore-runner, advances in both technology and attitudes to accessing mental health treatment over the internet have given us the two main categories of online therapy we see existing today:

  1. Real-time therapy
    Any online therapy which provides you with live access to your counselor or therapist is deemed to be delivered in real-time. This may be conversing with your therapist over video call or back-and-forthing on an online chat platform;

  2. Time-delayed therapy
    E-mail is the best example of time delayed delivery of therapy, although some ‘instant’ chat options have delays between messages being sent and being read which would bring them into this category.

Does Online Therapy work?

Traditional psychotherapy delivered in-person has been around for centuries and as a result has a wealth of evidence on which to measure its success.  With Online Therapy being a relative newcomer to the conversation, the jury is out on the relative successes of each of its platforms.

There’s mounting research to show that Cognitive Behavioural Therapy (CBT) is just as effective delivered over the phone or through video calls as it is in person.  One such piece of research states the findings here.

The effectiveness of therapy delivered through written conversation was demonstrated in a successful clinical trial - you can read more about this in a publication by The Lancet.

Other more recent articles raise concerns around the anonymity (often cited as an advantage) of text based therapy platforms and the qualifications of the counselors and therapists delivering the service.

At My Therapist Online, we focus solely on Video Therapy as a means of delivery.  We believe that video calls provide all the convenience of Online Therapy without diluting the therapeutic relationship between you and your therapist.  All of our therapists are fully qualified psychotherapists and are governed by the standards and ethics required by their professional body.

Founder Lisa Johnston has been providing video therapy since 2012 and fully backs the medium: “By being able to see my clients, I’m able to read non-verbal signals such as body language during a session.  I believe that the client-therapist relationship is fundamentally important to the success of treatment and developing this relationship with my clients is so much easier when I can see them.”

What are the advantages of Video Therapy?

  • Convenience - The biggest advantage in video therapy is that you can fit it in and around your schedule. You can access therapy anywhere you have WiFi or a reliable fast mobile network (4G), meaning location is no longer a barrier to access. No travel time to reach a therapist’s office means less hassle and no time lost travelling to and from sessions. The fact the therapist doesn’t need to pay for a therapy room also means a lower hourly cost for you.

  • Access to the right therapist for your need - With location no longer a limiting factor, you don’t have to settle for a therapist based on their proximity to you. You can now potentially access any therapist offering online therapy. This means (time zones permitting) therapy can be delivered from the other side of the world to your home!

  • Continual treatment - A course of therapy can continue as scheduled even if work trips abroad or holidays are planned.

  • Other advantages - Gives access for the physically disabled or housebound, provides discretion for those not wanting to inform employer, no waiting rooms, no waiting lists, easy and quick to set up, flexible with most therapists offering evening session times.

Get in touch today

If you are interested in speaking with a therapist, contact us directly by email for more information or register you interest via the link below or on our website.

I do hope we can help you to move towards your personal goals. 

Lisa Johnston

Cognitive Behavioural Therapist

Director of My Therapist Online


Email - info@mytherapistonline.co.uk

Website - www.MyTherapistOnline.co.uk

When you contact My Therapist Online, a qualified therapist (not an algorithm!) matches you to the best therapist for your needs.
Online therapy means you get to access the best UK therapists, no matter where you live.

  • My Therapist Online has no waiting lists & no waiting rooms.

  • Access the BEST UK online therapists from the comfort of your home, or wherever you feel most comfortable to talk. 

  • All our therapists are qualified, accredited, experts in their clinical fields. 

  • We also offer everyone a FREE initial consultation ahead of starting any paid treatment. 


Online Therapy - UK - CBT - My Therapist Online